Privacy Policy

Last Updated: January 1, 2025

Berkeley HVAC Pros ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or schedule service
  • Contact us via phone, email, or contact form
  • Subscribe to our newsletter
  • Apply for employment

This information may include:

  • Name and contact information (email, phone, address)
  • Service address and property information
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website or search terms

How We Use Your Information

We use the information we collect to:

  • Provide and improve our HVAC services
  • Respond to your inquiries and schedule appointments
  • Send service reminders and promotional communications (with your consent)
  • Process payments and maintain records
  • Improve our website and user experience
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations (payment processing, scheduling software)
  • Equipment manufacturers for warranty registration (with your consent)
  • Legal authorities when required by law

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (which we do not do).

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: